Deposit, Payment and Refund Policies:
All orders require a 40% or $100 (Whichever is greater) non refundable deposit to reserve equipment and Services. If you cancel your event 2 weeks out or more we will give you a Rain check good for a year from the cancellation date. This is only good towards a 40%/$100 deposit of a rental item of equal or greater value. If you cancel within 13 days prior to your rental, your deposit will be forfeited. If weather is an issue we will consider Rain checks on a per event basis, but cannot make any guarantees. If more than 40%/$100 is paid to reserve our equipment or services that amount will be given as a rain check as well..
We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.
Your Safety and Security are Important To Us
What will you do with my personal information?
We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Alaka`i Inflatables & Party Rentals is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
This is the web site of www.alakaipartyrentals.com
Our postal address is
P.O. Box 1528
Kailua, Hawaii 96734
We can be reached via e-mail at firstname.lastname@example.org
or you can reach us by telephone at 808-291-3123
If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.alakaipartyrentals.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.alakaipartyrentals.com
Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.
Still rather not use your card on the internet?
That's fine. You are welcome to print your order and fax it to us with your payment information.
Or mail it to us at:
Alaka`i Inflatables & Party Rentals
P.O. Box 1528
Kailua, Hawaii 96734
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 808-291-3123
Credit Card Guarantee
Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Alaka`i Inflatables & Party Rentals will reimburse you for that amount, up to the full $50.00. www.alakaipartyrentals.com will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.alakaipartyrentals.com while using our SSL secure server.
In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.
Alaka`i Inflatables & Party Rentals provides live support during Business Hours to answer all your questions about party rentals, bounce houses, spacewalks, moonwalks and slides. To speak to someone about inflatable party rentals, please call 808-291-3123. We have event experts ready to answer your immediate questions about using our party rental equipment.
You may also email us by clicking here to go to our "contact us" page.
Thank you for visiting Alaka`i Inflatables & Party Rentals - your source party supplies, rentals, and bounce houses and water slides.